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Policies and Shipping

100% SATISFACTION GUARANTEE*

We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 30 days and we'll replace it or give you a refund. Please read "Returns" below for more information. 

SHIPPING (Continental U.S.)

Please call for shipping charges!

Note: Orders usually ship one business day after being placed.

Please note that some items may be subject to additional shipping and handling charges because of size or weight.

Sorry, but we do not ship outside of the Continental U.S.

IN-STORE PICKUP

Most orders will be ready after 4:00 pm the same day if received by 11:00 am (Monday through Friday). Orders placed after 11:00 am or on the weekend can be ready the same day if you would kindly alert us by phone that you placed an order. ID and credit card used must be presented at time of pick-up or merchandise cannot be released. Unless special arrangements are made in advance, orders requesting in-store pickup need to be picked up within 10 days or a 10% restocking fee will be charged.

BACKORDERS

Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on original order.

RETURNS

If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee. (Labor fees are not refundable, i.e., custom built wheels.)

Returns over $100 must have a return authorization number clearly marked on the outside of the package or the item will be refused. A return authorization number can be obtained by phone or e-mail.

PRICES AND INFORMATION

This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.

*Sorry, no returns on bicycles or special orders. 

TRADE-IN POLICY

We accept bikes on trade-in for purchases over $400. Bike must be in good riding condition. Condition and trade-in must be determined by manager. We use the Bicycle Blue Book to determine the value as well. 

 

The Bike America Advantage

Free 30 Day Checkover ImageFree 30, 90 day, + 1 year adjustments

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Our Stores

Palm Beach Lakes

Call Palm Beach Lakes a West Palm Beach Bike Shop(561) 640-3407

2021 Palm Beach Lakes
West Palm Beach, FL 33409

Boynton Beach/in East Boca

Call Boynton Beach -  a Boynton Beach Bike Shop(561) 391-0800

3150 N. Federal Highway
Boca Raton, FL 33431

East Boca Raton

Call East Boca Raton -  a Boca Raton Bike Shop(561) 391-0800

3150 N. Federal Highway
Boca Raton, FL 33431

West Boca Raton

Call West Boca Raton -  a Boca Raton Bike Shop(561) 451-4448

21643 State Road 7
Boca Raton, FL 33428

Coral Springs

Call Coral Gables -  a Coral Springs Bike Shop(954) 752-2544

1853 University Drive
Coral Springs, FL 33071

Pembroke Pines

Call Pembroke Pines -  a Pembroke Pines Bike Shop(954) 443-6340

8505 Pines Blvd
Pembroke Pines, FL 33024

Quiet Waters Park

Call Quiet Waters -  a Quiet Water Bike Rental Shop(954) 570-8122

401 S Powerline Road
Deerfield Beach, FL 33442

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